Privacy Policy

Last updated: August 07, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the services of SKGLOBAL, a third-party provider of satellite radio repair, installations, internet services, and radio support. We are not affiliated with SiriusXM. This policy informs you about your privacy rights and how the law protects you.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as "the Company," "We," "Us," or "Our" in this Agreement) refers to SKGLOBAL, located at 5185 Joseph Dr, Syracuse, NY 13212.
• Cookies are small files placed on your computer, mobile device, or other device by a website, containing details of your browsing history on that website among other uses.
• Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes data on behalf of the Company to facilitate the Service, provide the Service, perform related services, or assist in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure (e.g., duration of a page visit).
• Website refers to SKGLOBAL, accessible from skglobal.com.
• You means the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information to contact or identify you, including:

• Email address
• First name and last name
• Address, State, Province, ZIP/Postal code, City
• Usage Data

We do not collect phone numbers unless explicitly provided by you for contact purposes. We reserve the right to change or update our communication phoneline at any time without prior notice. For current contact information, visit our Contact page.

Usage Data

Usage Data is collected automatically when using the Service, including your Device’s IP address, browser type, browser version, pages visited, visit time and date, time spent on pages, unique device identifiers, and other diagnostic data.

When accessing the Service via a mobile device, we may collect information like the type of mobile device, unique ID, IP address, operating system, browser type, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track activity and store information. Technologies include:

• Cookies or Browser Cookies: Small files placed on your Device. You can refuse cookies via browser settings, but this may limit some Service functionality.
• Web Beacons: Small electronic files in our Service or emails to count users, track page visits, or verify system integrity.

We use both Session and Persistent Cookies for:

• Necessary / Essential Cookies: Session Cookies to provide services, authenticate users, and prevent fraud.
• Cookies Policy / Notice Acceptance Cookies: Persistent Cookies to identify if you’ve accepted cookies.
• Functionality Cookies: Persistent Cookies to remember your preferences (e.g., login details).

For more details, visit our Cookies Policy section or contact us at info@skglobal.com.

Use of Your Personal Data

We may use Personal Data to:

• Provide and maintain our Service: Monitor usage and improve functionality.
• Manage Your Account: Enable access to Service features for registered users.
• Perform contracts: Fulfill service agreements, such as satellite radio repair or installation services.
• Contact You: Reach you via email or other electronic communication for updates, security notices, or service-related information.
• Provide news and offers: Share information about similar services, unless you opt out.
• Manage requests: Address your inquiries or service requests.
• Business transfers: Evaluate or conduct mergers, sales, or asset transfers involving Personal Data.
• Other purposes: Analyze data, identify trends, and improve our Service.

We may share your personal information with:

• Service Providers: To monitor and analyze Service usage or contact you.
• Affiliates: Required to honor this Privacy Policy.
• Business Partners: To offer products or promotions.
• Other Users: When you share information in public areas of the Service.
• With Your Consent: For any other purpose with your approval.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy, to comply with legal obligations, resolve disputes, or enforce agreements. Usage Data is retained for shorter periods, except when needed for security or functionality improvements.

Transfer of Your Personal Data

Your data may be processed at our operating offices or other locations, potentially outside your jurisdiction. Your consent to this Privacy Policy and data submission signifies agreement to such transfers. We ensure data security through commercially acceptable means.

Delete Your Personal Data

You may request deletion of your Personal Data by contacting us at info@skglobal.com. You can also manage your information via account settings if applicable. We may retain certain data for legal obligations.

Disclosure of Your Personal Data

Business Transactions

If involved in a merger or acquisition, your Personal Data may be transferred with prior notice.

Law Enforcement

We may disclose your Personal Data if required by law or valid public authority requests.

Other Legal Requirements

We may disclose data to comply with legal obligations, protect our rights, prevent wrongdoing, ensure user safety, or address legal liability.

Security of Your Personal Data

We strive to protect your Personal Data using commercially acceptable means, but no method of internet transmission or storage is 100% secure.

Children's Privacy

Our Service does not address anyone under 13. We do not knowingly collect data from children under 13. If we become aware of such data without parental consent, we take steps to remove it. Contact us if you believe your child has provided us with Personal Data.

Links to Other Websites

Our Service may link to third-party websites. We are not responsible for their content or privacy practices. Review their Privacy Policies before providing information.

Changes to this Privacy Policy

We may update this Privacy Policy, notifying you via email or a notice on our Service. The "Last updated" date will reflect changes, effective upon posting.

Contact Us

If you have questions about this Privacy Policy, contact us:

• By email: info@skglobal.com
• By phone: +1 (888) 319-9849
• By visiting: Contact Us
• By mail: 5185 Joseph Dr, Syracuse, NY 13212